Privacy Policy

Introduction

This Privacy Policy explains how DayDone ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our website, mobile applications, and related services (collectively, the "Service").

By using DayDone, you agree to the collection and use of information in accordance with this Privacy Policy.

DayDone is committed to protecting your privacy and complying with applicable data protection laws including the UK General Data Protection Regulation ("UK GDPR") and Data Protection Act 2018.

DayDone, Suite Ra01 195-197, Wood Street, London, United Kingdom, E17 3NU admin@daydone.co.uk

Information We Collect

We may collect the following categories of information:

Account Information: Name, business name, email address, telephone number, password (stored securely and encrypted), account settings and preferences.

Customer & Business Data: Information you upload and manage within DayDone including customer names, addresses, email addresses, phone numbers, job details, quotes, invoices, notes, timesheets, employee information, uploaded documents, images and files.

Payment Information: Payments are processed securely by Stripe. We do not store full payment card details. We may receive limited transaction information such as subscription status, payment confirmations, and billing dates.

Mobile Application Data

When using DayDone on Android or iOS devices we may collect certain information from your device including device type, device operating system, app version, device identifiers, crash reports, diagnostic information, and performance analytics.

This information helps us improve app functionality and reliability.

Location Services & Geofencing

DayDone may request access to your device location to provide functionality including clock in/clock out verification, geofencing, site attendance validation, route or job location features, and workforce tracking.

Location information may be collected while the app is in use and, where enabled by the user and operating system permissions, in the background.

You can disable location permissions through your device settings; however, some features may not function correctly.

Camera, Files & Device Permissions

DayDone may request access to camera, photos, file storage, notifications, and biometrics (Face ID, fingerprint login, device authentication).

These permissions are only used to provide app functionality requested by users. Disabling permissions may restrict certain features.

Push Notifications

DayDone may send notifications relating to job reminders, schedule updates, timesheet reminders, invoice activity, customer activity, team updates, and service notifications.

Push notifications can be disabled through your device settings.

How We Use Your Information

We use information to provide and operate the Service, process subscriptions, manage accounts, deliver customer support, improve functionality, monitor system performance, maintain security, send service communications, generate analytics, and comply with legal obligations.

Legal Basis for Processing

Under UK GDPR we process personal information using one or more of the following legal bases: performance of a contract, legitimate business interests, legal obligations, consent, and protection against fraud and misuse.

Analytics & Diagnostics

We may use analytics and diagnostic tools to understand usage patterns, app performance, and system reliability. Collected information may include feature usage, device type, crash logs, session information, and error reporting. This information is used to improve DayDone.

Sharing of Information

We do not sell personal information. We may share information with trusted third-party providers including Stripe, hosting providers, email providers, cloud infrastructure providers, push notification services, analytics providers, and mapping and location providers.

Information is only shared where necessary to provide the Service.

International Data Transfers

Some service providers may process data outside the United Kingdom. Where international transfers occur, we use appropriate safeguards and contractual protections where required by law.

Data Retention

We retain information only as long as reasonably necessary while accounts remain active, to provide services, to meet legal obligations, to resolve disputes, and to maintain records.

You may request deletion of your account and associated personal data. Certain records may be retained where legally required.

Security

We use reasonable technical and organisational measures designed to protect information including encryption in transit, encryption at rest, access controls, authentication measures, and secure hosting environments.

No system can guarantee complete security.

Your Rights

Under UK GDPR you may have rights including: access your data, correct inaccurate information, request deletion, restrict processing, object to processing, request transfer of your information, and withdraw consent where applicable.

Requests may be submitted to: admin@daydone.co.uk

Children

DayDone is not intended for individuals under 18 years old. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes may be communicated by email, platform notices, or website notifications.

Continued use of DayDone following updates constitutes acceptance of revised terms.

Contact

Questions or privacy requests:

admin@daydone.co.uk

DayDone, Suite Ra01 195-197, Wood Street, London, United Kingdom, E17 3NU

If you believe your data rights have been breached, you may contact the UK Information Commissioner's Office (ICO).